Shelley’s Platinum Loyalty Club | To start earning points, it’s simple. All we need is your email address and your completed intake information form. You will begin earning points on all services and retail purchases you make at Shelley’s.
Memberships at Shelley’s | Massages, Platinum Facials, HydraFacials, Clinical Couture Peels & Hair Removal
Reservations | We prefer reservations, however, they are not required. To ensure preferred and premium reservations that tailor to your schedule we ask that make reservations and pre-reserve your future appointment with your service provider.
Cancellation and No Show Policy | We require a 24 Hour cancellation for all reservations. First time it’s on us, we know things come up and life happens. Upon your second non-24 hour cancellation, we will have you reserve your future reservation with a 50% deposit towards the service you are reserving and it is non-refundable. Upon your third non-24 hour cancellation, we will require a 100% deposit for all reservations of services being reserved and it is non-refundable. All deposits will be applied to the services you are receiving the day of your reservation.
To uphold our high-end guest experience, no children under the age of 12 will be permitted in our salon and spa company unless they have a reserved appointment with our company. We love children…. we just cannot have them in harm’s way, as we have many items and chemicals that they can be potentially be harmed by.